Frequently asked questions
In short: ordering, delivery and payment.
How do I place an order?
Find a material in the catalog, compare supplier prices, add it to the cart and arrange delivery to your address. One order — one shop.
How is delivery calculated?
The delivery cost is calculated from the shop’s warehouse to your address at checkout and is prepaid online.
Can I cancel an order?
Yes, while the driver hasn’t picked up the order from the warehouse. Open the order in the “My orders” section and tap “Cancel”.
How does the materials calculator work?
On the product page, enter the area of your site — the calculator will tell you how many bags, tiles or sheets you need.